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Frequently Asked Questions What is maintenance? A personal support and repair service, which will be specifically tailored to suit your requirements. Think of it as an auto recovery service for ICT equipment! What are the benefits of maintenance? Peace of mind. Should a fault occur, you will be safe in the knowledge that someone is on hand to help and will repair or replace your ICT equipment. We only have a small number of computers, will maintenance still benefit us? Yes. Many small companies discard ICT equipment when simple repairs may be conducted, which will save you money. If you have any problems, we will visit your site to rectify them, enabling you to be more cost-effective. You will also benefit from the peace of mind a reliable maintenance contract offers. We are only a small company operating on a tight budget, is ICT maintenance really necessary? If you depend on ICT equipment for your business, it is essential that it is reliable. Think of maintenance as an insurance policy or breakdown cover. Is there an alternative to maintenance? Of course! All our services are tailored to your individual requirements. We can operate on an ad-hoc basis, providing support and assistance when required. I am an individual user, not a company. Can you help me? Yes. Dimension Computers Limited works with home users and companies in the same way. All services are tailored to the needs of the customer, whether you have 1 computer in your home or 50 in your office. Why should we chose Dimension Computers Limited? We provide an excellent, reliable, personal and cost-effective service. We pride ourselves on customer satisfaction and value for money, which has allowed us to build up a loyal Client base. What about costs? Please refer to the “Charges” page of this website. I would like more information, how may I contact you? Please refer to the “Contacts” page of this website.
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